NDNA online community rules and etiquette and privacy guidelines

Welcome to National Day Nurseries Association (NDNA)’s online community platform. We are delighted to provide this platform as one your member benefits. As such, only members are allowed entry onto this platform.

Purpose of the online community platform

The purpose of this platform is to be a space where members can communicate with each other, share experiences, ideas and support each other. It is an enclosed area that can only be accessed by NDNA members and NDNA staff via secure password. It is not a public platform.

Members can find their local NDNA network within this forum and communicate with the Network Chair and other members within their area.

It is also a platform where you can have direct conversations with NDNA staff members. NDNA will manage certain themed discussions and we will invite comments and contributions from members.

By joining and using NDNA’s online community, you agree that you have read and will follow our rules and guidelines, and that posting, responding, sharing and/or uploading content will be aligned to the purpose of the community.

It is a place for NDNA members to talk, share and find support on matters relating to the childcare sector, from childcare practice to aspects of running a childcare business.

It is not a place to discuss matters unrelated to the childcare sector. The direct promotion of products, services and job vacancies is not permitted.

Questions should be directed to NDNA via membership@ndna.org.uk.
 

Please take a moment to acquaint yourself with these important guidelines. If you have any questions please do get in touch. In order to preserve an environment that encourages both civil and fruitful dialogue, we reserve the right to suspend or terminate membership of this community to anyone who violates these rules.

The Rules

• Members will be identifiable by their nursery on the platform. Profiles and names can’t be changed when taking part on the platform.
• Members taking part in the platform are professionals, representing themselves and their businesses. As such, all posts reflect the individual and their business, so we remind members to remain professional, constructive, supportive and considerate at all times and restrict posts to just childcare topics.
• Entry is restricted to owners, managers and those in senior leadership roles. The system is set up to allow one person per setting to enter into the platform. If you require further staff members from your setting, please contact the Membership Team directly to request approval of entry to the platform.
• Respect others. Focus on the content of posts and not on the people making them. Please extend the benefit of the doubt to newer guests and members; there’s no such thing as a stupid question.
• Respect the purpose of the community. Use the community to share with and support other members on matters relating to the childcare sector, from childcare practice to aspects of running a childcare business.
• Use caution when discussing products/services. Posts deemed to be subjective/inaccurate and/or inappropriate will be deleted at the full/final discretion of NDNA
• Information posted on the discussion groups and in the Networks area is available for all members and NDNA staff to see, and comments are subject to libel, slander, and antitrust laws.
• Do not post anything that clearly identifies an individual including staff members, children or parents.
• All defamatory, abusive, profane, threatening, offensive, or illegal materials are strictly prohibited. Do not post anything that you would not want the world to see or that you would not want anyone to know came from you.
• Post your message or documents only to the most appropriate communities. We ask that you only access the Network forum that is in your local authority area. This helps ensure all messages receive the best response by eliminating "noise."
   

Discussion Group Etiquette

• State concisely and clearly the topic of your comments in the subject line. This allows members to respond more appropriately to your posting and makes it easier for members to search the archives by subject.
• Send messages such as "thanks for the information" or "me, too" to individuals, not to the entire list. Do this by using the "Reply to Sender" link in every message.
• Do not send administrative messages, such as “remove me from the list,” to the group. Instead, use the web interface to change your settings or to remove yourself from a list.

Legal information

This site is provided as a service for the members of NDNA. NDNA is not responsible for the opinions and information posted on this site by members. We disclaim all warranties with regard to information posted on this site, whether posted by the NDNA or any third party; this disclaimer includes all implied warranties of merchantability and fitness. In no event shall the NDNA be liable for any special, indirect, or consequential damages or any damages whatsoever resulting from loss of use, data, or profits, arising out of or in connection with the use or performance of any information posted on this site.

Do not post any defamatory, abusive, profane, threatening, offensive, or illegal materials.  Do not post any information or other material protected by copyright without the permission of the copyright owner. By posting material, the posting party warrants and represents that he or she owns the copyright with respect to such material or has received permission from the copyright owner. In addition, the posting party grants the NDNA and users of this site the nonexclusive right and license to display, copy, publish, distribute, transmit, print, and use such information or other material.

Messages should not be posted if they encourage or facilitate members to arrive at any agreement that either expressly or impliedly leads to price fixing, a boycott of another's business, or other conduct intended to illegally restrict free trade. Messages that encourage or facilitate an agreement about the following subjects are inappropriate: prices, discounts, or terms or conditions of sale; salaries; profits, profit margins, or cost data; market shares, sales territories, or markets; allocation of customers or territories; or selection, rejection, or termination of customers or suppliers.

Moderation of the community

NDNA actively monitors the site for inappropriate postings and will undertake editorial control of postings. NDNA reserves the right to approve posts and topics before publication on the community. NDNA will be automatically alerted to postings of external links to allow for approval before posting. Any member can report a post that they feel contravenes the rules of the community via the platforms reporting function. NDNA will review any such alerts from members and take appropriate action. This may begin with advising the member alleged to have contravened the rules and providing a warning, to possible suspension from the platform for repeat offences.

NDNA reserves the right to terminate access to any user who does not abide by these guidelines.

Privacy Policy

NDNA Privacy Statement

We use your information to provide, administer and improve our services and marketing to you, to process your membership, your orders, bookings and your payments and to communicate with you.

We will only contact your personal email address if we have your consent to do so. We collect this consent when you sign up to membership and/or make a booking with us.  All our marketing email communications includes clearly visible unsubscribe and opt-out links for changing preferences. You can opt out of communications at any time by emailing privacy@ndna.org.uk.

Information collected by us will be used by NDNA only and not passed to third parties unless you have given consent, except where the product or service is delivered by a third party on our behalf, or we are obliged by law to do so. If those third parties are based outside the EU, we will ensure that their data processing activities are compliant with EU law. We will only keep data for as long as necessary.

See NDNA’s full terms and conditions and privacy policy here.